Privacy Policy

KH Research and Analytics respects your privacy and is committed to protecting your Personal Information. This Global Privacy Notice describes the type of Personal Information we collect and our practices for using, maintaining, sharing and protecting it. It also describes the rights and choices you may have in respect to your Personal Information and how you may contact us about our privacy practices. Or privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements, and specific privacy practices may apply to some of our products and services.

 

The Global Privacy Notice applies to any associated KH Group websites. It does not apply to collection and use of certain employment-related information. If you are a current or former KH Group job applicant, employee, owner, director, office, or contractor, please Contact Us for the appropriate policy. 

When using our website, you may choose to interact with features from third parties that operate independently of KH Research and Analytics, such as social media widgets and links to third-party websites. KH Research and Analytics has no control over and is not responsible for the privacy practices of such third parties. This Global Privacy Notice does not apply to the extent KH Research and Analytics does not own or control any linked websites or features you visit or use. We recommend that you familiarize yourself with the privacy practices of these third parties. 

 

  1. Types of Personal Information

“Personal Information” means any information relating to an identified or identifiable individual. Examples of Personal Information KH Research and Analytics may collect include: 

  • Personal contact information (name, nickname, gender, mailing address, email address, phone number)

  • Payment information (credit card and other payment card information)

  • Business information (Company name, contact information, department, job title, description, professional bio)

  • Log – in credentials (username, password)

  • Usage details (log-on activity, search terms, views, clicks, downloads, KH Research and Analytics-related preferences, lead submission information)

  • Technical details (IP address, geolocation information, cookie/session IDs, authentication information, browser type/version, operating system/platform)

  • Any other information you or other KH Research and Analytics customers may upload to enter into the Services

  1. Collection of Personal Information

KH Research and Analytics may collect personal information using the following methods: 

  • Directly from you when you provide it to us (information you enter into web forms, subscription agreements, and contracts or other content you submit to the Services)

  • Through your participation in surveys

  • KH Research and Analytics internal customer relationship management system and databases

  • From third parties such as analytics and email marketing service providers

  • Researching public websites where permitted by the Terms of Use (company websites, search engine, social media)

  • Automatically through tracking technologies (cookies, web beacons, log files), including over time and across third-party websites or other online services

  1. Use of Personal Information

We may use your Personal Information For the following purposes:

  • Communication with you 

  • Providing a service to you

  • Authenticating use, detecting potential fraudulent use, and otherwise maintaining the security of the Services, 

  • Developing, testing, improving, and demonstrating the Services

  • Creating and maintaining a customer relationship management system, member directories 

  • Carrying out our legal and contractual obligations and enforcing our rights, including billing and payment processing

  • Anonymizing and aggregating information for analytics and reporting

  • Advertising, marketing, and selling the Services, including linking together or merging Personal Information with other Personal Information so that we may better understand your needs and inform you about our Services and those of our partners

  • Short-term transient use

  • For any other purpose with your consent

  1. Disclosure of Personal Information

We may disclose Personal Information:

  • To affiliates and other entities within KH Research and Analytics group of companies, distribution partners, other customers, and service providers

  • To third parties when you use a third party feature in our Services

  • To enforce or apply our Terms of Use and other agreements or comply with any court order, law, or legal process, including government or regulatory requests

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale of transfer of some or all of KH Group’s assets

  • If we believe it is necessary to protect the rights, property, or safety of KH Group or others 

  • For any other purpose disclosed by us when you provide Personal Information

  • With your consent, such as when you choose to provide your information to third parties

We may also disclose de-identified information without restriction. Note that if you make any Personal Information Publicly available on the Services. Anyone may see and use such information.

 

  1. International Transfer of Personal Information 

KH Research and Analytics is a global business. We may transfer your Personal Information to the United States, where we are headquartered, and to other countries which may not have the same privacy laws as the country in which you initially provided the information, but we will protect your Personal Information in accordance with this Global Privacy Notice, or as otherwise disclosed to you. 

 

  1. Security of Personal Information

KH Research and Analytics implements security safeguards to protect your Personal Information. 

KH Research and Analytics generally retains records only as long as necessary and as required for our business operations, for archival purposes, and/or to satisfy legal requirements.

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